Ferguson and researchers believe the problem exists because there are more drivers on the road today than ever before, and they are more varied, both culturally and emotionally, and there are fewer drivers education classes to train young drivers. He also notes that for most people, driving is a singular pursuit, and that people act differently inside their car, doing things they would never do in other situations. There is also a feeling of power and control in driving, especially driving large SUVs that are so popular today.
Ferguson talks to experts who believe that the bad road rage behavior can be corrected, and that education should start very early, before children pick up the bad habits of their parents and other adults. Finally, he believes road rage may simply be a part of American culture, and that one thing may help in the world or road rage: praying.